Privacy Policy

Who We Are

BBP Manufacturing Co., Ltd. (倍邦普（北京）机械制造有限公司) is an industrial pump manufacturer headquartered in Beijing, People’s Republic of China. We operate the website at bbpmfg.com and serve B2B customers across more than 90 countries in mining, municipal, HVAC, fire protection, agriculture and chemical processing industries.

For the purposes of this policy, BBP is the data controller responsible for the personal information collected through this website and through our sales and engineering channels. Our registered office is in Fengtai District, Beijing.

Information We Collect

We collect only the information necessary to respond to your inquiries and conduct ordinary B2B commercial activity. The categories of information we may collect include:

2.1 Information You Provide to Us

• Contact details: name, company, job title, email address, phone or WhatsApp number, country of operation.
• Inquiry content: the technical details, duty point data, project specifications, drawings or documents you submit through our contact form, by email or other channels.
• Commercial correspondence: records of our communications with you, including emails, WhatsApp messages, quotation history and order documentation.

2.2 Information Collected Automatically

• Technical data: IP address, browser type, device type, operating system, language preference, referring URL.
• Usage data: pages visited, time spent on pages, clicks, navigation paths and similar analytics indicators.
• Cookies and similar technologies: see Section 5 below.

We do not knowingly collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data or biometric data) through this website. Please do not include such information in your inquiries.

How We Use Your Information

We use the information we collect for the following legitimate business purposes:

• To respond to your inquiries — preparing quotations, technical proposals, duty curve analyses and product recommendations.
• To fulfill orders — managing manufacturing scheduling, shipping documentation, customs paperwork and after-sales support.
• To communicate with you — sending order confirmations, shipping notifications, technical updates and responses to your questions.
• To improve our website — analyzing aggregated usage data to enhance content, navigation and the buyer experience.
• To comply with legal obligations — including tax, accounting, export control and regulatory requirements.
• To protect our legitimate interests — preventing fraud, securing our systems, enforcing our terms of business.

We do not use the personal information collected through this website for automated decision-making that produces legal or similarly significant effects on you.

Legal Basis for Processing

Where applicable data protection laws (such as the EU General Data Protection Regulation or comparable regulations) require us to identify a legal basis for processing your personal data, we rely on one or more of the following grounds:

• Performance of a contract — when processing is necessary to take steps at your request prior to entering into a contract, or to perform a contract with you.
• Legitimate interests — when processing is necessary for the legitimate B2B commercial interests pursued by BBP, provided those interests are not overridden by your rights and interests.
• Consent — where you have given us specific consent to process your data for a particular purpose (which you may withdraw at any time).
• Legal obligation — when we are required to process your data to comply with applicable law.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies (such as pixels and local storage) to operate properly, remember your preferences and analyze how visitors use the site. Cookies are small text files stored on your device by your browser.

5.1 Types of Cookies We Use

• Strictly necessary cookies — required for core website functionality (security, session management, load balancing). These cannot be disabled.
• Performance & analytics cookies — help us understand how visitors interact with the site through aggregated, anonymized statistics. We may use Google Analytics or similar services for this purpose.
• Functional cookies — remember preferences such as language selection to improve your experience.

5.2 Managing Cookies

Most browsers allow you to view, manage, delete and block cookies through their settings. Please note that disabling certain cookies may affect website functionality. For more information about cookies and how to control them, you can visit allaboutcookies.org.

Third-Party Services

We use a limited number of third-party service providers to operate this website and support our commercial activity. These providers may have access to information solely to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. Categories include:

• Web hosting and content delivery — for delivering this website reliably and securely.
• Analytics providers — such as Google Analytics, to understand aggregate site usage.
• Communication tools — including WhatsApp Business and standard email service providers, used to communicate with you upon your request.
• Payment, shipping and customs partners — engaged only after you place an order and only to the extent necessary to fulfill it.

Where these providers process personal data on our behalf, we put appropriate contractual protections in place. Where they act as independent controllers (for example, WhatsApp with respect to its own platform users), their respective privacy policies apply in addition to ours.

Data Sharing & Disclosure

BBP does not sell your personal information. We may share your information only in the following limited circumstances:

• With service providers who perform services on our behalf as described in Section 6.
• With logistics, shipping and customs partners when necessary to deliver orders to your specified destination.
• With professional advisors (such as lawyers, accountants, auditors) under confidentiality obligations.
• With government authorities when required by applicable law, court order or other legal process.
• In connection with a corporate transaction such as a merger, acquisition or sale of business assets, in which case appropriate confidentiality protections will apply.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including to meet our legal, accounting, tax and reporting obligations and to support legitimate after-sales service of equipment we have supplied.

In practice this means:

• Inquiry data without subsequent order — typically retained for up to 24 months to allow follow-up communication.
• Order and commercial records — retained for the duration of the business relationship plus the period required by applicable accounting, tax and warranty laws.
• Website analytics data — retained in aggregated form according to the configuration of the relevant analytics tool.

When personal data is no longer needed, we either delete it securely or anonymize it.

Data Security

We implement reasonable technical and organizational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures include access controls, secure data transmission practices, system monitoring and staff awareness.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. You are also responsible for keeping any access credentials you may receive from us confidential.

International Data Transfers

BBP is headquartered in China and we serve customers worldwide. As such, personal information you submit through this website may be transferred to, stored and processed in countries outside your country of residence, including China, where data protection laws may differ from those in your jurisdiction.

Where personal data is transferred from regions with specific cross-border transfer requirements (such as the European Economic Area or the United Kingdom), we take steps to ensure that appropriate safeguards are in place in accordance with applicable law.

Your Rights

Depending on your country of residence and the applicable data protection laws, you may have certain rights with respect to your personal information, including:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations.
• Right to restriction of processing — to ask us to limit how we use your data in certain circumstances.
• Right to data portability — to receive your personal data in a structured, commonly used format.
• Right to object — to object to processing based on our legitimate interests.
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at contact@bbpmfg.com. We will respond to your request within the timeframe required by applicable law. You may also have the right to lodge a complaint with your local data protection authority.

Children’s Privacy

Our website and services are intended for B2B audiences — engineering buyers, procurement teams, plant operators and similar professional users. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps to delete it.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, provide additional notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, comments or requests regarding this Privacy Policy or how we handle your personal information, please contact us using the details below. We respond to all reasonable inquiries within a commercially reasonable timeframe.

• Email: contact@bbpmfg.com
• Phone / WhatsApp: +86 182 1085 0516
• Address: Room 2803, Building 11, Phase II, Nuode Center, Fengtai District, Beijing, P.R. China
• Subject line for data requests: “Privacy Request — [your name]”